FAQ

Are Hint rugs handmade?

Most of our rugs are handmade by rural Indian women using traditional weaving techniques. To make premium design more affordable, we also use machine-assisted production — but every design is imagined and led by the women artisans behind Hint.

What material do you use?

Swiss cotton — soft, durable, and sustainable.

Are your rugs washable?

Yes. Hand or cold wash at home. Dry cleaning recommended for best results.

Do you ship across India?

Yes, we deliver pan-India with reliable logistics partners.

How long does delivery take?

7–10 working days depending on your location.

What’s your return policy?

Returns accepted within 7 days of delivery if the rug is damaged or incorrect.

Can I get a custom rug?

Not yet, but we’re working on custom order options soon